Loading... Please wait...

Terms and Conditions

WELCOME

Welcome to the Freight Merchandising Services Limited website. Please review the following terms and conditions that apply to your use of and purchase of products from this site. Your use of the site constitutes your agreement to be bound by these terms. We may from time to time change the terms and conditions that govern your use of the site. Your use of the site following any such change will constitute your acceptance of the new terms and conditions.
We may change, move, delete or add items to and from the website at any time.


RETURNS

If for any reason our products fail to perform satisfactorily within 12 months of purchase, you will be offered the choice of a refund or a replacement product. Any unused product may be returned within one month of purchase for a full refund. We do ask that any unused product be returned in its original packaging. Please retain your original sales advice document supplied with the goods. For details of how goods may be returned please call Customer Services on 01784 240840 or email them at info@fmslondon.co.uk


PRIVACY

Freight Merchandising Services takes the privacy of its website users and their details very seriously. We are registered under the Data Protection Act. Your data (including name, address, telephone number, email address) may be held by us or our service providers so that your details and/or order can be processed and/or account maintained. When placing an order over the Internet your payment details are transmitted over a secure encrypted network connection, which provides personal protection, and are only retained for the time necessary to process the current transaction. In addition, further offers may be made to you by Freight Merchandising Limited and other selected companies to which our mailing list (including lifestyle data) may be made available from time to time. Offers may be communicated to you by mail, telephone, e-mail or any other reasonable means of communication.

If you do not wish to receive such offers please click the box provided for this purpose on the Account Details page.

By using the Freight Merchandising Service's website you consent to the collection and use of information for the above purposes.


PRICES and PAYMENT

All prices are quoted in pounds sterling and exclude VAT.

Payment must be made by credit/debit card online at the time of ordering by Visa, Mastercard, Delta, Electron, JCB, Solo or Maestro cards.

Card details will not be used for any purpose other than payment for the current transaction.

Your payment details will be encrypted to ensure the secure transfer of data.

Freight Merchandising service does not handle or view any credit card transactions. These are handled by a third party service and redirected to their service from this website. We will take all reasonable care to keep the details of your order secure but in the absence of negligence on our part we will not be held liable for any loss you may suffer if a third party obtains unauthorised access to this information.


DELIVERY CHARGE

The delivery charge for UK Mainland delivery is to be 7 Pounds regardless of value. At present we can only accept orders for delivery within the UK Mainland.

DELIVERY Your goods will normally be delivered direct to you within 3 working days by our selected third-party carrier. If for any reason your delivery should not arrive please contact our Customer Services Department on 01784 240840, or via email to info@fmslondon.co.uk, quoting your order number and date the order was placed.


GUARANTEE

These guarantees apply to UK only and are in addition to your statutory consumer rights.

If for any reason our products fail to perform satisfactorily within 12 months of purchase, you will be offered the choice of a refund or a replacement product. Any unused product may be returned within one month of purchase for a full refund. We do ask that any unused product be returned in its original packaging.

Please retain your original sales advice document supplied with the goods. For details of how goods may be returned please call Customer Services on 01784 240840 or email them at info@fmslondon.co.uk


PRODUCT CHARACTERISTICS AND AVAILABILITY

We make every effort to have stock available for all products illustrated on this web site. However, products may be withdrawn at any time for a variety of reasons. If for any reason we are unable to deliver the products you order we will refund you the full value of any such product.

Colours illustrated are subject to the normal limitations of electronic presentation. External measurements and capacities quoted are approximate.

Because of continuous product development products supplied may differ slightly from those illustrated on our site. Should you be dissatisfied with any substitute we may send you we will provide a full refund.


DATA PROTECTION

Freight Merchandising Services takes the privacy of its website users and their details very seriously.We are registered under the Data Protection Act. Your data (including name, address, telephone number, email address) may be held by us or our service providers so that your details and/or order can be processed and/or account maintained.

In addition, further offers may be made to you by Freight Merchandising Services Limited and other selected companies to which our mailing list (including lifestyle data) may be made available from time to time. Offers may be communicated to you by mail, telephone, e-mail or any other reasonable means of communication.


By using the Freight Merchandising Services website you consent to the collection and use of information for the above purposes.


SECURITY

When placing an order over the Internet your payment details are transmitted over a secure encrypted network connection, which provides personal protection, and are only retained for the time necessary to process the current transaction.


COOKIES

Cookies are small files of information which are transferred to your pc for record keeping purposes. Usage of this website will result in a cookie being transferred to your pc. You are not obliged to accept a cookie from us or indeed from any website and you may modify your pcs web-browser so that it will not accept cookies. Please note that if you do disable cookies you will still be able to browse the pages and products on this site but you will not be able to submit an order from this website.


GENERAL

We reserve the right to refuse an order

No order will be contractually binding until you have been notified of its acceptance. Notification may be given by e-mail.

All web site design, text, graphics, their selection and arrangement and all software compilations, underlying code, software and all other material on this site are owned by Freight Merchandising Services Limited or its content or technology providers.

Permission is granted to electronically copy and print in hard copy sections of this site for the sole purpose of placing an order with us or using this site as a shopping resource.

Any other use of this site or the material on it including reproduction for other purposes without our prior written consent is strictly prohibited.

We have taken every care in the preparation of the content of this site but to the extent permitted by law we disclaim all warranties, express or implied, as to the accuracy and completeness of the information contained in any of the materials on this site.

We shall not be held liable to any person for any loss or damage they may suffer as a result of the use of this site save as expressly set out herein. This exclusion of liability shall not apply to any damages arising from personal injury or death caused by the negligence of Freight Merchandising Services Limited or any of its employees or agents.

Your use of the site and any purchase made from it will be governed by English law and will be deemed to have occurred in England. All communications relating to all transactions will be conducted in English. These exclusions and disclaimers shall be construed in accordance with English law.

If any provision is held to be unenforceable or unlawful then that provision shall be deemed to be severable and shall not affect the validity and enforceability of the remaining provisions.




Freight Merchandising Services is a division of Freight Merchandising Services Limited. Registered in England, Number 3041739 Registered office:

Unit 19, Shield Road

Ashford Industrial Estate

Ashford

Middlesex

TW15 1AU


Freight Merchandising Services Limited - Hazard Label, Dangerous Goods Labels, Security Seals, UK Listed in the YFS business directory in the Safety Labelling Ashford category