WELCOME
Welcome to the Freight Merchandising Services Limited website. Please review
the following terms and conditions that apply to your use of and purchase of
products from this site. Your use of the site constitutes your agreement to be
bound by these terms. We may from time to time change the terms and conditions
that govern your use of the site. Your use of the site following any such
change will constitute your acceptance of the new terms and conditions.
We may change, move, delete or add items to and from the website at any time.
RETURNS
If for any reason our products fail to perform satisfactorily within 12 months
of purchase, you will be offered the choice of a refund or a replacement
product. Any unused product may be returned within one month of purchase for a
full refund. We do ask that any unused product be returned in its original
packaging. Please retain your original sales advice document supplied with the
goods. For details of how goods may be returned please call Customer Services
on 01784 240840 or email them at info@fmslondon.co.uk
PRIVACY
Freight Merchandising Services takes the privacy of its website users and their
details very seriously. We are registered under the Data Protection Act. Your
data (including name, address, telephone number, email address) may be held by
us or our service providers so that your details and/or order can be processed
and/or account maintained. When placing an order over the Internet your payment
details are transmitted over a secure encrypted network connection, which
provides personal protection, and are only retained for the time necessary to
process the current transaction. In addition, further offers may be made to you
by Freight Merchandising Limited and other selected companies to which our
mailing list (including lifestyle data) may be made available from time to
time. Offers may be communicated to you by mail, telephone, e-mail or any other
reasonable means of communication.
If you do not wish to receive such offers please click the box provided for this
purpose on the Account Details page.
By using the Freight Merchandising Service's website you consent to the
collection and use of information for the above purposes.
PRICES and PAYMENT
All prices are quoted in pounds sterling and exclude VAT.
Payment must be made by credit/debit card online at the time of ordering by
Visa, Mastercard, Delta, Electron, JCB, Solo or Maestro cards.
All card details will be verified via Barclays Merchant Services.
Card details will not be used for any purpose other than payment for the current
transaction.
Your payment details will be encrypted to ensure the secure transfer of data.
Freight Merchandising service does not handle or view any credit card
transactions. These are handled by a third party service and redirected to
their service from this website. We will take all reasonable care to keep the
details of your order secure but in the absence of negligence on our part we
will not be held liable for any loss you may suffer if a third party obtains
unauthorised access to this information.
DELIVERY CHARGE
The delivery charge for UK Mainland delivery is to be 7 Pounds regardless of value.
At present we can only accept orders for delivery within the UK Mainland.
DELIVERY
Your goods will normally be delivered direct to you within 3 working days by
our selected third-party carrier. If for any reason your delivery should not
arrive please contact our Customer Services Department on 01784 240840, or via
email to info@fmslondon.co.uk, quoting your order number and date the order was
placed.
GUARANTEE
These guarantees apply to UK only and are in addition to your statutory
consumer rights.
If for any reason our products fail to perform satisfactorily within 12 months
of purchase, you will be offered the choice of a refund or a replacement
product. Any unused product may be returned within one month of purchase for a
full refund. We do ask that any unused product be returned in its original
packaging.
Please retain your original sales advice document supplied with the goods. For
details of how goods may be returned please call Customer Services on 01784
240840 or email them at info@fmslondon.co.uk
PRODUCT CHARACTERISTICS AND AVAILABILITY
We make every effort to have stock available for all products illustrated on
this web site. However, products may be withdrawn at any time for a variety of
reasons. If for any reason we are unable to deliver the products you order we
will refund you the full value of any such product.
Colours illustrated are subject to the normal limitations of electronic
presentation. External measurements and capacities quoted are approximate.
Because of continuous product development products supplied may differ slightly
from those illustrated on our site. Should you be dissatisfied with any
substitute we may send you we will provide a full refund.
DATA PROTECTION
Freight Merchandising Services takes the privacy of its website users and their
details very seriously.We are registered under the Data Protection Act. Your
data (including name, address, telephone number, email address) may be held by
us or our service providers so that your details and/or order can be processed
and/or account maintained.
In addition, further offers may be made to you by Freight Merchandising Services
Limited and other selected companies to which our mailing list (including
lifestyle data) may be made available from time to time. Offers may be
communicated to you by mail, telephone, e-mail or any other reasonable means of
communication.
If you do not wish to receive such offers please click the box provided for this
purpose on the Account Details page.
By using the Freight Merchandising Services website you consent to the
collection and use of information for the above purposes.
SECURITY
When placing an order over the Internet your payment details are transmitted
over a secure encrypted network connection, which provides personal protection,
and are only retained for the time necessary to process the current
transaction.
COOKIES
Cookies are small files of information which are transferred to your pc for
record keeping purposes. Usage of this website will result in a cookie being
transferred to your pc. You are not obliged to accept a cookie from us or
indeed from any website and you may modify your pcs web-browser so that it
will not accept cookies. Please note that if you do disable cookies you will
still be able to browse the pages and products on this site but you will not be
able to submit an order from this website.
GENERAL
We reserve the right to refuse an order
No order will be contractually binding until you have been notified of its
acceptance. Notification may be given by e-mail.
All web site design, text, graphics, their selection and arrangement and all
software compilations, underlying code, software and all other material on this
site are owned by Freight Merchandising Services Limited or its content or
technology providers.
Permission is granted to electronically copy and print in hard copy sections of
this site for the sole purpose of placing an order with us or using this site
as a shopping resource.
Any other use of this site or the material on it including reproduction for
other purposes without our prior written consent is strictly prohibited.
We have taken every care in the preparation of the content of this site but to
the extent permitted by law we disclaim all warranties, express or implied, as
to the accuracy and completeness of the information contained in any of the
materials on this site.
We shall not be held liable to any person for any loss or damage they may suffer
as a result of the use of this site save as expressly set out herein. This
exclusion of liability shall not apply to any damages arising from personal
injury or death caused by the negligence of Freight Merchandising Services
Limited or any of its employees or agents.
Your use of the site and any purchase made from it will be governed by English
law and will be deemed to have occurred in England. All communications relating
to all transactions will be conducted in English. These exclusions and
disclaimers shall be construed in accordance with English law.
If any provision is held to be unenforceable or unlawful then that
provision shall be deemed to be severable and shall not affect the validity and
enforceability of the remaining provisions.